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Privacy Policy

1. Introduction

Granroyaltravel blog appreciates your time and trust. A travel blog based in Germany, creating products to enhance your travel experience. Please read this Privacy Policy, providing consent to both documents to have permission to use our services.

2. Data Collected

Data Storage Location

I am based in Germany. My hosting provider is DreamHost “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH’s privacy policy, please see the official DreamHost website

Registration Data

If you subscribe to my website, we store your chosen username, email address, and any additional personal information added to your user profile. You can see, edit, or delete your personal information anytime (except by changing your username). Website administrators can also see and edit this information.

Support Data

You can submit support tickets for assistance if you have registered on my website and have a valid support account. Support form submissions are sent to our third-party Twak ticketing system. Only the data you explicitly provided is sent, and you are asked for consent each time you want to create a new support ticket. Twak adheres to the EU/US “Privacy Shield,” and you can see their privacy policy on their website.

Comments

When you leave comments on the website, we collect the data shown in the comments form and the IP address and browser user agent string to help spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Flamingo adheres to the EU/US “Privacy Shield” policy. You can find more information about this on their website.
These submissions are only kept for customer service purposes. They are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you want to opt-out of Google Analytics monitoring your behavior on our website, please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with vital information to inform them about news/changes;
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

3. Embedded Content

Pages on this site may include embedded content, like YouTube videos. Embedded content from other websites behaves similarly as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:

Facebook

The Facebook page plugin displays our Facebook timeline on our site. Facebook has its cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook, and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy.

Twitter

We use the Twitter API to display our tweet’s timeline on our site. Twitter has its cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent. See their privacy policy here: Twitter Privacy Policy.

Youtube

We use YouTube videos embedded on our site. YouTube has its cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube, and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

4. Cookies

This site uses cookies – small text files placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)
  • wprocket: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. 

5. Who Has Access To Your Data

If you are not a registered client of our site, there is no personal information we can retain or view regarding you.
If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.

6. Third-Party Access to Your Data

We don’t share your data with third parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with to provide the services you expect from us.

Twak

Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to be set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield.”

7. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data to recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information anytime (except by changing your username). Website administrators can also see and edit that information.

8. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all necessary steps to ensure system integrity, contact affected users, and attempt to reset passwords if needed.

9. Your Data Rights

General Rights

Suppose you have a registered account on this website or have left comments. In that case, you can request an exported file of the personal data we retain, including any additional data you provided.
You can also request that we erase any of the personal data we have stored. This does not include any data we must keep for administrative, legal, or security purposes. In short, we cannot erase data vital to you being an active customer (i.e., basic account information like an email address).
If you wish that all of your data be erased, we will no longer be able to offer you any support or other product-related services.

GDPR Rights

Your privacy is critically important to us. As we advance with the GDPR, we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, GrandRoyal Travel intends to comply with the European General Data Protection Regulation. For more details, please see here: EU GDPR Information Portal.

10. Third Party Websites

 Granroyaltravel blog may post links to third-party websites on this website. These third-party websites are not screened for privacy or security compliance by the Granroyaltravel blog, and you release us from any liability for the conduct of these third-party websites.
All social media sharing links, displayed as text links or social media icons, do not connect you to any associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Granroyaltravel blog has no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.

At times it may become necessary or desirable to Granroyaltravel blog, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for a civil action, criminal investigation, or other legal matter. Suppose we receive a subpoena affecting your privacy. In that case, we may elect to notify you to allow you to file a motion to quash the subpoena, or we may attempt to stop it ourselves, but we are not obligated to do either. We may also proactively report you and release your information to third parties where we believe it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to releasing your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.

Privacy Policy - GrandRoyal Travel